Ask a Tech

Question: I received a notice that I need to update my Backblaze backup software. Is this something I can do myself? Answer: Backblaze is the offsite backup software that we use and recommend. It’s terrific in a number of ways: It encrypts your data before uploading...

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Question: I’m worried my hard drive might fail and I’ll lose everything. What can I do to protect my data if my hard drive fails? Answer:  Good golly yes your hard drive will fail. As sure as the Earth revolves around the Sun, someday your wonderful...

MacAtoZ availability limited in July

Dear Friends, Almost 20 years ago my wife Erin and I made a pact that some day, after we’d started a family, we would take our kids to France. Next month we’re following through on this agreement. This is the year we cash in on a decade’s worth of...

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Question: What is Adobe Flash? Is it okay to use on my Mac? Answer:  Adobe Flash (often just called Flash) is a multimedia software platform used for production of animations, rich Internet applications, desktop applications, mobile applications and mobile games....

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Question:  Do I ever need to log out of my Mac? How do I log out?  Answer: macOS is a operating system that accommodates multiple users. Depending on how your Mac is set up, you may be automatically logged into your account and may not realize that the possibility of...

Ask a Tech

Welcome to our new blog series, “Ask a Tech.” When we get questions from our clients, we’ll share them here (anonymously of course) so that everyone can benefit. Question: We are Sentinel+ members and we authorize maintenance when prompted but never...